Technical support

We provide fast and intuitive support by a compresensive search in our Support Center for all Weidmüller products and our AI-supported Chatbot answers your questions about our u-mation products

Technical support

The new AI-Chatbot – Now available in the Support Center

Chat with me about u-mation Product innovation

Do you need technical support for our automation and IIoT portfolio like controls, I/O systems, touch panels, measuring and monitoring systems and the corresponding software solutions of Weidmüller?

Then you are on the rigt way!

From now on, our new AI-supported chatbot for u-mation products offers you a quick way to get the perfect fitting answer to your question.

Just try it out!

Support Center - the answer is just a click away

The Support Center is the single, globally consistent and intuitive point of contact for all types of technical questions throughout the product lifecycle.

It provides access to full product support via a comprehensive search to downloads, video tutorials, FAQs, technical catalogues from all products, Security Advisories, technical compendiums, application notes,

It is also possible to create a technical Service Request in the Support Center and check the current status at any time.

The answer is always just a click away and if you can't find what you need, please get in touch with us personally.

Everything at a glance

Everything at a glance

One central support hub, where all relevant information is available

Powerful search

Powerful search

Provides filter functions for various types of information and products

Support via AI-Chatbot

Support via AI-Chatbot

Ask questions about u-mation products to our AI-Chatbot at any time and receive immediate answers

More than 40,000 downloads

More than 40,000 downloads

Application notes, video tutorials, templates and examples, user documentation, engineering data, ...

Personal contact

Personal contact

Direct access to your personal technical contact in your country

Quick help with the Service Request

Quick help with the Service Request

Create a Service Request to get quick technical help and check the current status and the solution provided

Further technical support

Training courses and webinars

Interesting topics from the world of Industrial Connectivity. Experience interesting topics from the world of Industrial Connectivity in our training centre or via live stream in your office

UKCA identification

Following the UK’s departure from the European Union on 31 January 2020 the new UKCA mark became a focus topic.

The attached download helps to familiarise you with the handling of the UKCA identification.